Privacy Policy

At VoiceGeni.us, your privacy is a priority. This policy explains how we collect, use, and protect the data generated by your use of our platform.

1. Data We Collect

We collect information necessary to provide ultra-efficient voice orchestration:

• Account Data: Name, business email, and billing information provided during signup.
• Audio Data: Recordings of calls handled by our AI agents, used to generate transcripts and extract leads.
• CRM Data: Customer details (names, phone numbers, addresses) processed during voice interactions.

2. How We Use Your Information

Your data is used strictly for technical performance and business value:

• To provide the core AI voice agent services to your business.
• To generate logs, transcripts, and analytics in your dashboard.
• To process payments securely via our partner, Polar.
• To improve the accuracy and response quality of your specific agents.

3. Data Protection

We implement industry-standard security measures to protect your data. Transcripts and recordings are stored in encrypted databases.We do not sell your data or your customers' data to third-party advertisers.

4. Third-Party Sub-processors

To deliver our service, we share data with trusted partners under strict confidentiality:

• Clerk: For secure authentication and user management.
• Retell AI: For real-time voice synthesis and processing.
• Polar: For secure billing and subscription management.
• Google Cloud: For calendar integration and hosting.

5. Compliance and Recording

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. You can export your call logs and transcript data directly from your dashboard at any time.